Amazon India has made an investment of over ₹2,800 crore, or about US$300 million, to expand its operations network and support programmes for its associates.
The funding will go towards logistics infrastructure, worker safety, health and financial well-being as the company scales its supply chain across India.
The investment follows a ₹2,000 crore commitment in 2025, which added 17 fulfilment centres, six sortation centres and 75 last-mile delivery stations.
Amazon is also expanding Amazon Now, its quick commerce service, with plans to more than double its micro-fulfilment centre footprint in existing cities and enter new locations this year.
Abhinav Singh, Vice President of Operations for Amazon India and Australia, said the investment will support worker safety, health and financial well-being while the company expands its delivery network.
Worker Welfare and AI-Led Operations
Amazon is expanding Project Ashray, its network of air-conditioned rest stops for delivery associates.
The facilities currently serve more than 150,000 associates each month across 100 locations.
The company is also strengthening medical and accident insurance coverage for delivery associates working with its Delivery Service Partners.
Through its Samriddhi programme, Amazon helps associates and community members access government benefits, including e-Shram cards, health insurance, pension schemes and educational support.
Amazon is also expanding Pratidhi, its scholarship programme for children of associates, and Sushruta, a health and wellness programme for truck drivers and their families.
The company is also using AI and machine learning tools to improve road safety and route planning.
These include unsafe speed alerts, rest-break prompts and route complexity assessments to support workload planning.
Amazon has also updated its Driver app with better navigation for unstructured addresses, clearer earnings information and simpler workflows for delivery associates.
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